Edmund A. Hintz

14 Walker Ave.

Paremata, Wellington 6006

(04) 233-9759 (027) 233-9096

ed@hintz.org

http://www.hintz.org

 

SUMMARY:

Senior Network/Systems Administrator, specializing in xBSD Unix and Linux environments, with strong emphasis on Network Security and certification from the US National Security AgencyÕs Infosec Assessment Methodology. Also intimately familiar with the Macintosh OS, both Classic and OS X.

 

HIGHLIGHTS:

            ¥ Certified by the US National Security AgencyÕs Infosec Assessment Methodology.

¥ Researched, specified, purchased, installed, and configured Enterprise Wide IPSEC VPN with 2 factor token based authentication.

¥ Created from free software platforms a mail filtering system, blocking spam, malware, viruses, etc. at the company smtp gateway, no cost other than hardware.

¥ Solely responsible for all network security measures at Natus Medical.

¥ Converted entire machine room to rackmount systems.

¥ Developed and implemented disaster preparedness system, including power generation-40kw diesel automatic standby generator, 4 second lead time between power drop and generator load pickup.

¥ Installed dhcp usage tracking system, which requires user authentication for network access.

¥ Setup and operated MacOS based web, mail and ftp servers, internal at Apple.

¥ Setup and operated PPC Linux server and various xBSD servers for internal escalation issues at Apple. Projects included web based forms served via Apache, processed via JavaScript and PERL, and resulting data being sent via sendmail to the appropriate Frontline/Tier One quality control personnel.

¥ Experience with DOS/Windows, Newton, MacOS X Server, and UNIX computing environments.

¥ Formerly employed by Apple Computer, providing expert level helpdesk technical support to Frontline/Tier One employees and outsource vendors, and high profile external customers (via Apple Executive Relations)

¥ Familiar with constant monitoring of firewall/network perimeter devices

¥ Able to implement secure (IPSEC) 802.11 environments in a corporate environment

 

TECHNICAL SKILLS:

Operating Systems:                                        Networking:               

¥ xBSD Unix                                                      ¥ TCP/IP

¥ Solaris 2.6, 8, 9                                                ¥ IPSEC

¥ Linux, PPC and Intel                                         ¥ Apple Talk (AppleShare IP)                    

¥ Windows 3.1/95/98/NT/2k                                  ¥ Apache web server

¥ Mac OS, all versions, and MPW                          ¥ HTML

¥ NeXT/OpenStep                                                ¥ SMTP

¥ POP

Web Design:                                                   ¥ NNTP

¥ Adobe GoLive                                                   ¥ BIND/DNS                                          

¥ Claris Home Page                                              ¥ VOIP

¥ Adobe Photoshop

¥ Macromedia Fireworks

¥ CGI/PERL/JavaScript   

           

EDUCATION:

University of Texas at Austin-130 hrs.

RELEVANT EXPERIENCE:

1993-Present           Macintosh, Unix, and Internet/WWW consultant

2000-2003              Natus Medical, Inc.

                           San Carlos, CA

            Responsible for design, architecture, implementation, maintenance, and security of entire network and all servers therein. This included physical and logical levels as well as planning and implementation of network upgrades at all sites enterprise wide.

¥ Solely responsible for network security, and basic network infrastructure.

¥ Researched, specified, and implemented open-source based LDAP directory authentication system for corporate environment.

¥ Researched, specified, purchased, installed and configured IPSEC VPN with 2 factor token based authentication, for use with field employees; VPN includes support for Mac OS (Classic and X), Linux, and MS Windows.

¥ Implemented disaster preparedness procedures, including power generation-40kw diesel automatic standby generator, 4 second lead time between power drop and generator load pickup. Also a member of the corporate physical security team.

¥ Implemented mail filtering software at gateway level, protecting internal network from viruses and malware. As a side effect also filtered out spam/junk mail. Entire project was implemented at zero software cost and extremely low hardware cost.

¥  Implemented  free/open source network monitoring system, comparable to HP OpenView, zero software cost and virtually zero hardware cost-rack mount case was the only purchase.

¥ Implemented IPSEC VPN for remote office facilities, tying them seamlessly into the corporate network.

¥ Implemented BIND/DNS/Webmin solution to replace aging Cobalt Linux DNS servers and the attendant GUI. Solution included rsync and custom shell scripts to modify BIND files for use on different machines and network segments.

1999-2000 Wildbrain Inc.

San Francisco, CA

            Responsible for company-wide desktop support and security, and network related servers and services.

¥ Responsibilities included desktop support and security, server security, and threat analysis. Successfully identified and responded to intrusion; subsequently my recommendations for network border security were implemented.

 

1996-1999              Apple Computer, Inc., Apple Assistance Center

Austin, TX and Sacramento, CA

            Started as frontline technical support phone agent; worked up to helpdesk/support position providing support to all frontline support agents, including outsource vendors, and high profile customers such as Sikorsky Corp and Tom Clancy.

¥ Expert level technical support, both to Apple Frontline/Tier One employees and outsource vendors, and high profile external customers, per Apple Executive Relations.

¥ Helpdesk for Apple technical support employees and Outsource Vendors.

¥ Setup and operation of PPC Linux server and various xBSD servers for internal escalation issues. Project included web based forms served via Apache, processed via JavaScript and perl, and resulting data was sent via sendmail to quality control personnel.

1995-1997              MatheMatrix Inc.

                                    Ventura, CA

¥ Webmaster, Macintosh consultant; Assisted in porting Fortran based dense algebra matrix package to MacOS.